Warranty Policy


Conditions and warranty period:
Warranty support period from the date of purchase: 3 months from the date of purchase.
Conditions apply:
  • Customers who buy TTDShoes products will be guaranteed free of charge for the following cases: Open glue, stop pointing, break the keychab, unwind decorative patterns (bows, buttons, flowers, ...)
  • When warranty the customer must provide invoices (departure slips) and warranty vouchers of the product.
  • Warranty processing time: From 1 to 20 working days from the date the factory receives the product depending on the degree of damage of the footwear.
  • No support for products with notice: no return - warranty.
Location of warranty reception:
Please send the warranty product directly to TTDShoes' factory at: Land Plot 63, Map No.10, Khanh Loc neighborhood, Tan Phuoc Khanh ward, Tan Uyen, Binh Duong
Note:
  • In case of expiration of warranty period, footwear damaged by natural wear or strong impact from outside the Agent system - Shops
  • Receives warranty but the cost of repair and transportation of customers pays.
Slow goods, Slow Trends are not covered by warranty.
Details and support for contact via:
  • Hotline: 090 123 99 04
  • Email: hotro@ttdshoes. com
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