Return Policy
TTD Shoes
2020-10-12T22:49:22-04:00
2020-10-12T22:49:22-04:00
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TTD Shoes
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When buying TTDShoes products, customers are assured when any product returns arise, because TTDShoes always care about the interests of customers. But in order for the return of products to be smooth and fast, customers should see the conditions and procedures to be returned.
For customers who purchase directly at the store or the agent/distributor theo of ttdshoes, quý you are entitled to the full benefit of return of products in accordance with the return regulations of ttdshoes at the store or agent/distributor. Please contact and return the product directly to the place of purchase to be resolved as quickly as possible.
For customers who buy ttdshoes products online through the website or official sales channels of ttdshoes,please theo follow the instructions below.
FOR CUSTOMERS WHO WANT TO CHANGE THE SIZE OR COLOR OF THE PRODUCT
- Free size and color change within 1 week from the time customers receive the product. See the size selection guide here.
- When buying ttdshoes productsonline, if customers want to change to a more suitable size or the color of the product received incorrectly with your order, you will be redeemed free of charge.
- Conditions for change: the product needs to be 100% new and 100% unused or washed, original warranty slip, product label, not dirty, scratched, full packaging, box bag (if any).
- Exchange content: customers pack products carefully including products, boxes, accessories (if any), along with g iao documents from the manufacturer to determine yourorder is true to the product you returned.
FOR CUSTOMERS RETURNING PRODUCTS
The return product meets the following requirements:
- When TTDShoes delivers the wrong color, wrong size, wrong product and/or product damaged by the manufacturer.
- Products need to be 100% new unused or washed, original warranty slips, product labels, not dirty, scratched, full packaging, box bags (if any).
- Customers must have delivery documents from TTDShoes manufacturer..
- In case of expiration, customers can change to other products of greater value or by previous products (customers will make up the difference if the value is higher and the difference will not be refunded if the value is lower).
In addition to the above-mentioned cases of return rights, TTDShoes does not accept handling other matters.
SHIPPING COSTS
Transportation and processing processes are processed within 7 days from the time TTDShoes receives the customer's product.
For othergoods res up size: TTDShoes bear all shipping costs if customers change the size and color of the product. (Applicable within 7 days of receiving the product)
For customers who change product color:
- Customers change color due to TTDShoes mistaken delivery of products: TTDShoes bear all shipping costs.
- Customers change color due to customer's changing needs: all transportation costs paid by customers.
For return customers:
- Customers return products due to manufacturer's fault, TTDShoes bear all shipping costs.
- Customers exchangeproducts according to personal needs, shipping costs will be paid customers.
The costs depend on the unit of transport and the form of transport selected, so if you in bear the shipping costs, choose the unit with the lowest price.
Shipping gian time can be from 3 to 7 days (not sundays, public holidays). The settlement time will be specifically notified to you by TTDShoes according to each processing process, you will be assured of monitoring the progress of your exchange - return.
Details and support for contact via:
- Hotline: 090 123 99 04
- Email: hotro@ttdshoes. com
More interaction with ttdshoes at
